Shipping policy

At Aqtiko, every order is prepared with care to ensure it reaches you in the best condition. This Shipping Policy explains how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • You will receive a confirmation email once your order has been placed and another with tracking details once your order is shipped.

Delivery Timeframes

  • Standard delivery within India typically takes 3–7 business days after dispatch, depending on your location.

  • Delivery times are estimates only and may vary due to courier delays, weather, or other factors beyond our control.

Shipping Charges

  • Shipping costs will be displayed at checkout before you confirm your order.

  • From time to time, we may offer free shipping promotions, which will be clearly communicated.

Tracking

  • Once your order has been shipped, you will receive a tracking number via email or SMS.

  • Tracking information may take up to 24 hours to update after dispatch.

Risk of Loss

  • Ownership and risk pass to you once the order is handed over to the carrier.

  • Aqtiko is not responsible for lost, delayed, or stolen packages after dispatch, but we will do our best to assist you in resolving shipping issues with the courier.

Address Accuracy

  • Please ensure that your shipping address and contact details are correct at the time of order.

  • Aqtiko is not responsible for failed deliveries due to incorrect or incomplete addresses.

International Shipping

  • At present, Aqtiko ships only within India. We do not offer international shipping.

Questions

For shipping-related queries, please contact us at:
📧 support@aqtiko.com.